frequently Asked questions
Your art box includes all the art supplies you need, simple step-by-step instructions, learning concepts, video tutorial, and access to the private Art Within Creative Community on Facebook. You'll also get encouragement and support from artist and founder Lindsay Keeling and your fellow artists in the community! Once you finish your art projects each month, you'll feel creative, relaxed, and inspired.
Standard Art Box includes supplies for up to 2 artists and Group Art Box up to 4 artists. If you purchase an individual box from our Shop, it will include supplies for 2!
We accept major credit cards and apple pay at checkout. You can choose to pay monthly, or select a 3 or 6 month prepaid plan to get some savings.
Orders must be placed by the 15th in order to receive that month's project box. All orders ship the following week.
We ship within the contiguous U.S.
We currently ship through USPS Priority Mail on the 22nd of each month (or the nearest date if the 22nd falls on a weekend or holiday!). We do not have expedited shipping options at this time. If you order an individual box from our Shop tab, your order will ship within one week.
Your first order will be billed at the time of checkout. Recurring monthly subscriptions will be billed on the 15th of each month, and 3 or 6 month prepaid subscriptions will be billed based on your purchase date. *Please note that some gift subscription plans may not be billed until the start date you select.
Yes! Select the Gift option at checkout and be sure to enter the recipient's address for shipping. You can gift a monthly subscription for the duration you choose, or gift a 3 or 6 month prepaid subscription that doesn't renew. We also offer gift cards!
Your subscription can be canceled at any time on the My Account page. You must cancel by the 14th to avoid the recurring charge for your subscription on the 15th. 3 or 6 month subscriptions can be canceled at any time, and since this is a pre-paid option, you will still receive the remaining boxes in your order. Consider pausing/skipping your subscription and resume it when you're ready to get creative again!
USPS is still experiencing shipping delays in some areas. Your tracking number will be provided once your box has shipped. If you still have questions, please contact us at email@example.com
Sharing your artwork with our creative community is the last step of your monthly project! Tag us or DM a photo of your artwork for a chance to be featured on Facebook and Instagram @createartwithin and use #createartwithin and be sure to join the private Art Within Creative Community on Facebook.
We are unable to process returns at this time.
If your credit card payment fails on your subscription renewal date, we'll try your card 5 more times. If the payment does not process, your subscription will be paused until next month. If your payment processes successfully BEFORE the 22nd, you'll receive that months box. If your payment processes successfully AFTER the 22nd, that means you've reserved your spot for next month's box.